- Primary Servicing
- Enhanced Backup Servicing
- Contract Verifications
- Custodial
- Borrowing Base Certifications
- Best in Class Technology
- KBRA Approved
- Top Compliance Guarantees
Revolutionizing Loan Servicing
Leverage a superior borrower experience and robust analytical insights for maximum portfolio performance. Whether you need primary, third-party, or backup loan servicing, PSG delivers the insights to propel success.
Paramount Servicing is at the intersection of the credit provider and the originator.
Primary Servicing
We offer industry-leading private label primary servicing solutions, encompassing new account onboarding, efficient receivables management, and frictionless omnichannel borrower communications––all within comprehensive compliance standards. Get personalized support through dedicated Partner Success Managers and access in-depth reporting and analytics.
Backup Servicing
Our backup loan servicing includes Basic (Cold), Enhanced (Warm), and Parallel (Hot) with uncompromising data security, leveraging advanced measures including physical security protocols, encryption technologies, and robust access controls. Geographically diverse backup locations mitigate the risk of data loss from localized incidents or disruptions.
Reporting Data & Analytics
At Paramount Servicing Group, we understand the importance of staying ahead of the curve and embracing consumer lending technology to offer unparalleled benefits to our clients. Through innovative solutions, state-of-the-art tools and reporting including “static pool analysis”, and loan data, we are redefining loan servicing to streamline processes, enhance the customer experience, and drive success. Read on to learn more about the technology that Paramount uses to create industry-leading results.
Compliant.
Customized.
Frictionless.
Customized.
Frictionless.
Data & Analytics
Data & Analytics
With real-time data about your portfolio, you’ll gain greater insights to make better, data-driven decisions. Utilize our data dashboards and/or we can provide direct integration into your analytics systems.
Compliance
Compliance
In the tightly regulated finance sector, maintaining compliance is no simple task. With over 25 years of experience, we reduce the risk of compliance breaches, oversights, and violations so you can focus on what you do best.
Backup Servicing
Backup Servicing
Access a complete range of backup servicing services, from Basic to Parallel. Upon a trigger event, our team can take over to provide you with the asset management protection you need.
Technology & End-to-End Solution
Technology & End-to-End Solution
Our best-in-class tech stack is the backbone of a flexible and efficient platform to maximize collections. Our highly scalable and feature-rich API tools seamlessly integrate into existing technology for a high degree of customization without the headache.
Borrower Experience
Borrower Experience
Consistent results with high collection rates start with a superior borrower experience. Our accessible options and high-touch communications ensure that borrowers pay on time for maximum portfolio performance.
Data & Analytics
With real-time data about your portfolio, you’ll gain greater insights to make better, data-driven decisions. Utilize our data dashboards and/or we can provide direct integration into your analytics systems.
Compliance
In the tightly regulated finance sector, maintaining compliance is no simple task. With over 25 years of experience, we reduce the risk of compliance breaches, oversights, and violations so you can focus on what you do best.
Backup Servicing
Access a complete range of backup servicing services, from Basic to Parallel. Upon a trigger event, our team can take over to provide you with the asset management protection you need.
Technology & End-to-End Solution
Our best-in-class tech stack is the backbone of a flexible and efficient platform to maximize collections. Our highly scalable and feature-rich API tools seamlessly integrate into existing technology for a high degree of customization without the headache.
Borrower Experience
Consistent results with high collection rates start with a superior borrower experience. Our accessible options and high-touch communications ensure that borrowers pay on time for maximum portfolio performance.
Hindsight to Insight
Every lender has different exposures and risks depending on their clientele. With real-time, customized data, we offer a depth and breadth of analytics that helps you make critical decisions in less time without needing to outsource or in-house reporting work.
Omni-Channel
Communication
With seamless interaction across various channels, our borrowers can engage effortlessly through their preferred means of communication such as SMS, chat, email, or phone, ensuring a high-touch approach for high rates of collection.
SMS
Borrowers can receive timely reminders, payment updates, and helpful tips delivered straight to their messages, ensuring they stay on track with payments.
CHAT
A live chat function can help borrowers address any questions, comments, or concerns they may have about their loans, ensuring that issues are resolved quickly.
For borrowers who prefer email as a mode of communication, they can receive payment notices, reminders, newsletters, and other helpful information delivered right to their inbox.
PHONE
Sometimes, you just want to talk to someone to discuss more complicated issues. For these borrowers, our customer service reps can help solve issues faster so they can resume payments.
READY TO TAKE THE NEXT STEP?
We're ready to listen and develop a solution that works for your unique needs. Speak today with a loan servicing specialist.
Account Servicing is managed by Paramount Capital Group, LLC, NMLS #1114719. CA debt collector license #10508-99. For more information, visit NMLS Consumer Access www.nmlsconsumeraccess.org.
NV Collection Agency License FCA10726, NV Compliance Manager certificate CM12548. © Copyright 2024 – Paramount Servicing Group, LLC | Privacy Policy | Terms of Service