In an era dominated by digital transformation, companies that embrace technology and leverage it to create better customer experiences have succeeded. In contrast, companies that were slow to adapt have fallen behind.
At Paramount Servicing Group, we understand the importance of staying ahead of the curve and embracing consumer lending technology to offer unparalleled benefits to our clients. Through innovative solutions, state-of-the-art tools, and loan data, we are redefining loan servicing to streamline processes, enhance the customer experience, and drive success. Read on to learn more about the technology that Paramount uses to create industry-leading results.
Integrated Technology
We know that there is no one-size-fits-all loan servicing solution. After all, every lender has different exposures and risks depending on their clientele. With that said, our highly scalable and feature-rich API tools seamlessly integrate into existing technology for a high degree of customization without the headache.
As your financial partner, we will design and implement a customized servicing program to provide seamless solutions. By leveraging our industry knowledge and cutting-edge consumer loan servicing technology, we minimize the need for extensive infrastructure while maximizing cost savings and cash flow.
Loan Data Analytics and Reporting
Data is a valuable asset that drives informed decision-making. Without the correct data to guide decisions, you might as well be flying blind. Because we believe in the power of data, Paramount Servicing Group has invested in robust data analytics and reporting capabilities to provide you with valuable insights into your loan portfolio and performance metrics.
Our comprehensive reporting system offers customizable dashboards and regular reports tailored to your needs. Leveraging advanced analytics tools, we help you identify trends, evaluate strategies, and optimize your loan servicing processes for maximum efficiency.
Our loan data-driven approach empowers you to make informed decisions that can lead to improved collections and risk management. At Paramount, we are committed to helping you unlock the full potential of your data, enabling you to drive success and hit collection goals.
Paramount has the experience and technological capability to deliver leading consumer loan servicing solutions regardless of your industry or clientele.
Omni Channel Borrower Communication
Communication is at the foundation of every successful client relationship. Our innovative omni channel borrower communication ensures that your borrowers can connect with us through multiple channels, including email, SMS, and chat, giving them the freedom to choose how they interact with us.
Whether they prefer the convenience of digital communication or the personal touch of a phone call, our system is designed to cater to borrower’s preferences. Our commitment to omni channel borrower communication enables us to engage in a way that is comfortable and convenient.
Convenient Payment Options
If making payments is more complicated than it needs to be, borrowers may be more likely to be late or miss their payments. With that said, we prioritize convenience and flexibility regarding payment options by offering a mobile app and an online portal to suit your borrowers’ preferences.
Our mobile app provides a secure and user-friendly platform for making payments on the go, allowing borrowers to manage their finances anytime, anywhere. The online payment portal also allows clients to schedule and track payments easily. However they want to make their payments, Paramount has the resources to support them.
Secure Document and Data Storage
Security must be a top priority when handling sensitive information and loan data for your borrowers. Without a robust cyber security network, it is only a matter of time before a disaster strikes. That’s why we have implemented state-of-the-art secure document and loan data storage systems.
When you entrust us with loan documents and personal data, you can rest assured that they are protected with the highest level of security. Our secure storage infrastructure ensures that your documents are locked behind multiple levels of protection, preventing unauthorized access and maintaining the integrity of your information.
We even go the extra mile to comply with industry-best practices and regulatory requirements, giving you peace of mind knowing that your loan data is in safe hands. Paramount Servicing Group is committed to maintaining the confidentiality and privacy of your information so that you can focus on your business with complete confidence.
If you are ready to see the difference that Paramount can make in your loan portfolio or want to discover what it would be like to partner with us, connect with a loan servicing specialist today.
