Privacy Policy

The operator of this website at www.paramountservicing.com (“PARAMOUNT or sometimes “we”, “our” or “us”) has created this privacy statement in order to demonstrate its commitment to privacy. We urge you to read the privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy.

WHAT DOES THIS PRIVACY POLICY COVER?

This privacy policy will inform you about the type of information that is collected about you when you use this website and any other website offered by PARAMOUNT (collectively referred to as the “Website”), how the information is collected, what the information will be used for, and to whom it will be given. This privacy policy will also tell you how to limit our use of your personal information.

The privacy and security of your information is important to us. We give you the option of signing up to receive email updates. If you choose to register with us, we require you to give us your name and e-mail address. In addition, the Website collects contact information in connection with other users whom you will manage with the Website. We take care to protect the online data you submit to us when using the Website and store such information in a secure database.

This privacy policy does not cover information that is non-public personal information as defined in 15 U.S.C. §§ 6801 et seq. and its implementing regulations. Please see our Notice of Financial Privacy Practices.

CONTACT THE WEBSITE

The Website is the responsibility of PARAMOUNT. If you have any questions about this privacy policy, the Website, or your use of the Website, you can contact us by e-mail at [email protected] or by U.S. Mail at 1150 First Avenue Suite 1001 King of Prussia PA 19406. You can reach us toll-free by phone at 866-681-7282.

WHAT KIND OF PERSONAL INFORMATION DOES PARAMOUNT COLLECT?

We collect financial information from applicants for credit through various educational institutions. Financial privacy is governed by our Notice of Financial Privacy Practices. We collect and share information we receive from third parties, such as your accounts balances and history, and your credit history and score, depending on the product or service you receive from us.

Additionally, we collect some information automatically when you use the Website. Such information about your server address, web browser, and computer system are automatically transmitted to our web servers so that we can operate and improve the Website. For example, we track the number of people who view each page, the order in which pages are viewed, and other information to learn which features are the most popular and to refine our design and marketing efforts. We collect and store such information on an aggregated (collected) basis.

As part of the services offered at the Website, we reserve the right to collect automatically and track:

• The home server, IP addresses and domain names, e-mail addresses, type of computer, and type of web browser you are using while you visit the Website; and
• Other information volunteered by you when you use the Website.

COOKIES AND OTHER TRACKING TECHNOLOGY

A “cookie” is a small file sent from a web server to your browser and is stored on your computer’s hard drive when you visit certain Websites. Cookies help web surfing by saving visitor preferences and other information. The use of cookies is a widespread industry standard and thus many major Websites use cookies. PARAMOUNT uses cookies to keep track of your logged-in status. We reserve the right to use cookies to customize content based on the pages you have looked at. If you have any questions concerning our use of cookies, please contact us at [email protected].

Web beacons are objects embedded into Web pages that allow a website to count users and determine how long users view Web pages. We use Web beacons for site traffic reporting, unique visitor counts, auditing and reporting, personalization, and other functions.

Log file information is automatically reported by your browser each time you access this website. When you access this website, our servers may automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, operating system, platform type, the state or country from which you accessed the website, software and hardware attributes (including Device ID), referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed and the order of those pages, the date and time you visited the website and uploaded or posted content, error logs, files you download, and other such information. We use this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient. We may also use this information to develop group profiles of its website visitors, to assist with systems administration, to resolve problems, and to prevent fraud.

Location information is general location information (e.g., IP address, city/state and or zip code associated with an IP address) that we automatically collect from your computer or mobile device. We use this information to enhance your experience of using the website.

Most Web browsers are initially configured to accept and process cookies. You may stop your browser from accepting cookies or Web beacons or providing us with location information. The Help portion of your browser should explain how to configure your browser’s cookie handling. Your browser may have add-ons that may help you block Web beacons. You may have limited functionality if you block cookies or Web beacons set by this website. Please note that if you disable such features, you may not be able to access or receive some or all of the services, content, features and/or products made available via the website.

If you do disable such features, please note that we are unable to respond to Do Not Track signals or similar tools and settings at this time due to the limits of current Internet technology, standards and solutions.

WHEN DO WE COLLECT AND HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect your personal information, for example, when you open an account, pay your bills, or use a credit or debit card. We also collect your personal information from other companies. All financial companies need to share their customers’ personal information for purposes such as to process your transactions, maintain your accounts, respond to court orders and investigators by law enforcement, or report to credit bureaus. In addition:

• Email Sign-Up: When you provide us with your email address we may use that information to contact you by email to send you updates about new services or e-mailed support requests or about a material change to this privacy policy or the Terms and Conditions, or to comply with applicable statutes and regulations or legal process served on PARAMOUNT
• Aggregated Uses of Information:

We use IP addresses are used to help diagnose problems with our server and to administer the Website, to authenticate user accounts, and to gather broad demographic information.

We use demographic and profile data only for personalized content and statistical information and do not share those data with other companies except in ways that do not personally identify our users. We use these data to tailor the visitor’s experience at the Website, showing you content that we think might interest you, and displaying the content according to your preferences.

In all cases, users may opt out of receiving future mailings. Please see the “Opting-Out” section below for more information.

PARAMOUNT will not share your e-mail address with anyone else, except that PARAMOUNT may disclose information about its users if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may also disclose information about users to law-enforcement officers or others in the good-faith belief that such disclosure is reasonably necessary to enforce its terms of use, respond to claims that any posting or other content violates the rights of third parties, or to protect the rights, property, or personal safety of PARAMOUNT, its users or the general public. We will also disclose information about you, including your email address, if you give us your consent to do so.

PUBLIC MESSAGE BOARDS AND FORUMS

The Website may make chat rooms, forums, message boards, or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

HOW WE STORE AND PROTECT YOUR INFORMATION

Your information that we collect through the website may be stored and processed in the United States or any other country in which we or our subsidiaries, affiliates or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We care about the security of your information and take technical and organization measures to protect your data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. These measures vary depending on the sensitivity of the information we have collected from you. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is absolutely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. Please be assured that we are constantly reviewing our security processes to keep our levels of security encryption and physical safeguards for our files and buildings, up to date and in compliance with federal law. We are not responsible for the functionality or security measures of any third-party.

To protect your privacy and security, we take steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. Do not share your password with anyone and do limit your access to your computer or other devices by signing off after you have finished accessing your account.

For information about how to protect yourself against identity theft, please refer to the Federal Trade Commission’s website at www.ftc.gov and search for the latest identity theft and data security resources.

HOW LONG WE KEEP YOUR INFORMATION

Following termination or deactivation of your account, we may retain your profile information for an additional period of time for backup, archival, or audit purposes. In certain circumstances, we are required by Federal and State regulations to store various information. In order to comply with those requirements, we may be unable to delete your information from our database until the expiration of the applicable period.

CALIFORNIA PRIVACY RIGHTS

Under California Civil Code Section 1798.83 (known as the “Shine the Light Law”), if you are a resident of California, you may request certain information about our disclosure of personal information about you during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

Paramount Servicing Group, LLC

Privacy Department

1150 First Avenue, Suite 1001

King of Prussia, PA 19406

Alternatively, you may send us an email at: [email protected].

OPTING-OUT

The Website provides users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. At your request, we shall remove all of your information from our database.

You can send your request by e-mail to [email protected], or by phone toll-free at 866-681-7282, or by U.S. Mail at 1150 First Avenue Suite 1001 King of Prussia PA 19406, in order to unsubscribe from any or all email lists.

REQUESTING TO SEE YOUR PERSONAL INFORMATION

You may request via e-mail, U.S. Mail or telephone that we provide you with the personal information we have concerning you. Once you receive this information, you may request that we modify or remove any of your personal information. We reserve the right to verify your identity before sending you this information.

LINKS TO OTHER WEBSITES

The Website contains links to other Websites or websites. PARAMOUNT is not responsible for the privacy practices or the content of such Websites or websites. Occasionally, you may receive cookies from third-party advertisers, partners and vendors. We do not control these cookies.

CHILDREN’S PRIVACY

We do not knowingly collect, maintain, or use personal information from our website about children under age 18. If you are under age 18, do not share personal information with us.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy at any time. We ask that you review this privacy policy from time to time to ensure you are familiar with the most current version of it.

ACCEPTANCE OF THIS PRIVACY POLICY

By using the Website, you agree to the terms as well as any posted changes of this Privacy Policy. By using the Website, you hereby consent to the collection and use of this information by PARAMOUNT. If you do not so agree, DO NOT use the Website.